Privacy Policy

At SportsGauge, we take your privacy and the protection of your personal information seriously. This privacy policy explains how we collect, use, share, and safeguard information gathered through our sports officiating feedback platform and mobile application. By using our services, you agree to the practices outlined in this policy.

a. Personal Information
When using SportsGauge, users (umpire/referee coaches, mentors, observers, and officials) may provide personal information such as:

• Full name
• Contact details (email address and phone number)
• Position and role in officiating (e.g., referee, observer, coach)
• Feedback and performance data related to officiating.

b. Feedback and Performance Data
SportsGauge is designed to collect performance feedback about officials, which may include:

• Observations and comments from coaches, mentors, or observers
• Performance scores and statistics
• End-of-season performance summaries.

c. Usage Data
We may also collect non-personally identifiable information, such as:

• Device details (IP address, browser type, etc.)
• Usage data such as the pages you visit and actions taken within the app.

SportsGauge uses the information collected for the following purposes:

• To Facilitate Feedback: We process and store feedback submitted by observers, coaches, or mentors and deliver this information to the relevant officials.
• To Improve User Experience: User feedback allows us to enhance the app’s functionality to ensure a smooth, user-friendly experience.
• To Support Officiating Development: Feedback serves as a tool for constructive growth, reviewed by a coach or manager before it’s delivered to the official.
• To Provide Additional Features: We offer optional performance scoring, statistics tracking, and end-of-season summaries.

We do not sell, rent, or trade personal data to third parties. However, we may share your data in the following circumstances:

• With Umpire/Referee Coaches or Head Coaches: Feedback submitted by observers is reviewed and shared with the official and their relevant coaches or managers.
• With Third-Party Service Providers: We may employ third-party services to assist with app functionality (e.g., cloud storage), and they will only have access to data necessary for their services.
• Legal Obligations: We may disclose personal information if required to by law or in response to valid legal processes.

We use various security measures to protect your data:

• Encryption of data during transmission and at rest
• Regular security audits and vulnerability checks
• Restricted access to personal data, ensuring only authorised personnel can view sensitive information.

While we do our best to protect your information, no system is completely secure, and we cannot guarantee absolute security.

We will retain your personal data and feedback for as long as necessary to fulfil the purposes outlined in this policy. You may request deletion of your data at any time, and we will comply with such requests where legally permissible.

Users have the following rights in relation to their personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate data.
• Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
• Objection: You may object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us.

SportsGauge may update this policy from time to time. Any changes will be communicated through the app or via email. Your continued use of the app after any changes indicates acceptance of the updated terms.

If you have any questions regarding this privacy policy or our data practices, please contact us at:

SportsGauge
Billy Mitchell
Email: billy@sportsgauge.com.au
Phone: 0400 477 251